Appointment Platform
Modular booking ecosystem for appointment management, user interaction and operational control
Overview
The Appointment Platform is a modular booking ecosystem made up of three independent yet interconnected systems:
- Booking Engine (Core API)
- Booking Wizard (Public Frontend)
- Booking Management System (Admin Dashboard)
Together they provide full infrastructure for scheduling, administration and user interaction.
System architecture
The system is deliberately structured in clearly separated layers:
1. Booking Engine (Core System)
Central API for all booking processes.
- Appointment logic and availability
- Booking states (create, update, cancel)
- Waitlists and automation
- ICS export and data operations
- Backend for all clients
2. Booking Wizard (Public Interface)
Frontend for user interaction and appointment booking.
- Step-based booking flow
- Guest and login flows
- Token-based booking handling
- Integration with auth and booking APIs
- Optional mandatory login (configurable)
3. Booking Management System (Admin Interface)
Operational dashboard for managing all booking activity.
- Booking and customer management
- Service and category management
- Availability and slot configuration
- Data export and import
- Operations and system control
Features (system-wide)
- Online appointment booking (user and guest flows)
- JWT-based auth integration
- Waitlists for fully booked slots
- Automated reminders (24h / 1h)
- Calendar integration (ICS export)
- Flexible availability rules
- Data export and backup capabilities
- API-first architecture
Use cases
The system is suited for:
- Service businesses with appointment logic
- SaaS products with scheduling features
- Platforms with external booking flows
- Internal planning systems
Architecture and technology
- Symfony 8 (Booking Engine)
- Next.js (Booking Wizard and management UI)
- PostgreSQL and Redis
- Docker-based infrastructure
- API-first design
- Domain-driven separation (DDD)
Integration model
The system can be operated as:
- Standalone booking platform
- Embedded scheduling infrastructure
- Backend for SaaS products
- Headless booking engine for external frontends
Benefits
The system reduces manual appointment handling, automates booking workflows and enables scalable digital appointment structures for organizations of any size.
Access
Public demo instances to try out: